Product support - Blood Pressure Monitors

 

Dear Customers,

Thank you for your interest in ETA blood pressure monitors. On this page, you will find basic information for using ETA blood pressure monitors with the MEDM APP and PORTAL.

In short, you can use ETA SMART blood pressure monitors like any other regular monitors with a display, or you can take advantage of connecting them with the MEDM smart app, or even with the MEDM web portal, which serves as an extension of the app.

 

List of ETA Blood Pressure Monitors

ETA4297 SMART

ETA6297 SMART

Automatically connects with the app via wireless technology

Automatically connects with the app via wireless technology

App

Available for Android on Google Play and for iOS in the App Store under the name MedM Blood Pressure.

 

Portal

Available at: https://health.medm.com

 

IMPORTANT NOTE

In 2024, MEDM changed its MEDM APP and policy, introducing a premium subscription system. Some services and features that were previously free are now available only with a paid premium subscription.

 

Subscription

MEDM provides basic services FOR FREE, but also offers the possibility to expand the app and portal’s features with a PAID subscription.

Basic features available for free:

  • Automatic data collection from an unlimited number of connected devices
  • Manual data entry for measurements
  • Use of the app with or without registration
  • Online data backup for registered users
  • Measurement history, trends, and graphs
  • Basic data export


Premium (paid) features:

  • Multiple health profiles for family members (the basic mode only allows one profile);
  • Data synchronization with connected health ecosystems (Apple, Garmin, Google, Fitbit, etc.);
  • Sharing health records (share your account activity with others, e.g., grandparents with children to help monitor health);
  • Remote monitoring (via app or MedM Health Portal);
  • Notifications - alerts for critical measurement values, reminders, and goals (set PUSH notifications for new measurements or those exceeding limit values);
  • and more...
Important Notes
  • These basic features are sufficient for normal use and blood pressure monitoring. Premium features expand tracking capabilities but are not mandatory.
  • Premium features (subscription) are offered and provided by MEDM and follow their terms. These are not services provided by ETA, and we do not guarantee their quality, stability, or resolve any issues arising from their use.
  • Prices for subscriptions are listed on the MEDM website or directly in the app.
  • ETA has negotiated a special offer for its customers - when you connect and pair the ETA6297 blood pressure monitor, the app will automatically offer a 50% discount on the subscription. If you’re interested in premium services, pair the monitor first to apply the discount.
  • Details about premium features are available at the end of this guide.

For more information, visit the MEDM website.

 

NOTES
  • The process for activating premium services, including payments, is not provided by ETA. For any queries or potential complaints regarding the subscription, please contact MEDM directly (support@medm.com).
  • For any other questions or suggestions related to using blood pressure monitors with the MEDM app or portal, please contact apps@eta.cz.

    Downloads

    1) ETA4297 Blood Pressure Monitor User Manual

    2) ETA6297 Blood Pressure Monitor User Manual:
    a) Monitor Usage
    b) MEDM APP Usage