Support for ETA7569 Lumio Smart

Below, you will find helpful tips and guidance for your appliance:

General Requirements Device Pairing Tips, Issues Downloads

 

 

General Requirements

The application is intended for mobile phones with Android 7.0 or higher and iOS 11.0 or higher. To fully utilize all features of the ETA SMART app and understand them correctly, please carefully study the User Manual for the ETA SMART App .

 

Wi-Fi Network Requirements

  • 2.4 GHz only; the device cannot be paired with a 5 GHz Wi-Fi network!
  • WPA1 and WPA2 security (WPA2 recommended).
  • The device can only be paired with and used on one Wi-Fi network (SSID) at a time.
  • If you are unsure whether your router meets the above requirements, please contact your network administrator.


    Can the device be used without the application?

    Yes. The app only serves as a smart remote control option. Even without the app, the appliance functions as a fully operational product.

     

    Device Pairing

    For the first pairing of the device with the Wi-Fi network, refer to the User Manual for the ETA SMART App, which is available in the “Downloads” section.
    Always follow the steps displayed directly in the ETA SMART app.

    The app itself offers two methods for completing the pairing process. We recommend enabling Bluetooth, as this allows the app to automatically detect the device and speeds up the process.

    Basic requirements:

    • An active home Wi-Fi network (2.4 GHz) with a strong signal
    • A smart device with the ETA SMART app installed
    • Turn on the device, launch the app, and follow the instructions to create a user account and complete the pairing

     

     

      Tips and Troubleshooting

      Tips, Notes and Recommendations

      • There may be a slight delay between issuing a command in the app and the device responding. Do not tap repeatedly—wait for the command to complete

      • For simple room heating, use manual temperature settings

      • For regular or extended use, we recommend using the calendar schedule feature to specify settings by hour and day

      • You can share the device with other household members using their own ETA SMART accounts

      • For one-time or time-limited heating, use the timer function

      • The display on the appliance or in the app shows the set temperature, not the measured room temperature. The appliance has its own thermostat, but its readings are not displayed

      Issues

      The app freezes or crashes.

      Restart the app; if that doesn’t help, restart your smart device

       

      App navigation is choppy or has long response times.

      Check the strength and stability of your Wi-Fi signal

       

      The app no longer responds despite previously working. How to fix this?

      • The issue is likely caused by recent changes on your phone (e.g., app installations, system updates) or changes in your Wi-Fi network
      • If you can’t resolve it by undoing these changes, uninstall and reinstall the ETA SMART app

      If none of the above steps solve the problem, and you’ve ruled out issues with your phone or Wi-Fi network, please contact us at: info@etasince1943.com.

       

      Downloads

      Below you will find user manuals in PDF format. These are also available for download at www.eta.cz under the "Air Purifiers" subpage.